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Sunday, 13 April 2014

Key Performance Indicators (KPI)


  1. OPD count (foot falls).
  2. Occupancy Rate (IPD rate).
  3. Turn around time for OP, diagnostics etc,
  4. Cash flow.
  5. Discharge Rate.
  6. OP to IP Conversion.
  7. No of surgeries performed.
  8. OT occupancy rate.
  9. HR Cost.
  10. Maintenance Cost.
  11. Consultants Cost.
  12. Department wise Revenue.
  13. Total Revenue.
  14. OP Revenue.
  15. IP Revenue.
  16. Pharmacy Revenue.
  17. Inventor Carrying Cost.
  18. Lead time for Purchases.
  19. FSN & Perpetual Analysis.
  20. Just in Time Concept.
  21. Ratios: Out of total revenue HR Cost, Maintenance Cost, Overheads, Planned & unplanned expenses, Consultant cost.
  22. OT Revenue.
  23. Cathlab Revenue.
  24. Pathology/Radiology Revenue.
  25. Over heads.
  26. Mortality Ratio.
  27. Hospital acquired infection ratio.
  28. bedsore ratio.
  29. Medication Errors.
  30. Needle stick injurys.
  31. patient fall.
  32. no of deliveries.
  33. ratio of newborn babies admitted to NICU.
  34. Revenue V/s Expenses.